By accessing or using our website (www.fashionsarah.com), you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
To initiate a refund, return, or dispute, you must provide proof of purchase, such as your order confirmation email or invoice.
Orders placed without proper documentation are not eligible for return.
We want you to love your FashionSarah purchase! If something isn’t right, we accept returns under the following conditions:
We only replace items if they are defective or damaged. To request an exchange, contact us at support@fashionsarah.com within 48 hours of delivery.
All order issues must be reported to us first.
Filing a chargeback without contacting support will be treated as payment fraud and contested with your payment provider.
We respond to all support emails within 24 hours and resolve most cases within 48 hours.